Do You Have Someone at Your Business Who Answers HR-related Questions?

Businesses typically require employees with differing skills to operate efficiently. One essential function for most businesses is human resources (HR). HR professionals usually help handle hiring, benefits administration, training and compliance within an organization. They are also the ones who answer HR-related questions.

They are instrumental in helping employees understand their benefits and workplace policies.

How HR Helps With Benefits Enrollment

HR professionals are typically responsible for helping employees understand their benefits when they are first onboarded and during open enrollment. Open enrollment is the period when employees must accept or deny benefit options, such as health, dental and life insurance.

Organizations need to have an HR professional to educate and inform employees about their benefits package through effective communication. Understanding benefits can be challenging for employees, which is why an HR professional is critical in the open enrollment process.

They must have the knowledge and availability to answer any questions that arise.

Common HR-related Questions

An HR professional should be able to answer the following questions from employees:

• Does our company have an employee assistance program (EAP)?

• How do I sign the rest of my family up for health insurance?

• What qualifies as a life event to change my benefits outside of open enrollment?

• Can I be enrolled in more than one health insurance plan?

• What’s the difference between a health savings account (HSA) and flexible spending account (FSA)?

• How can I use my HSA or FSA?

• Does our health insurance include telemedicine and telehealth options?

• Does our health insurance cover therapy?

It’s essential to have people at your organization who can answer HR-related questions, especially during open enrollment.

We’re Here to Help

Some questions can be complex in a fast-paced benefits environment, but Lyceum Insurance Services can help by offering resources and our expertise. Our dedicated team fully understands the importance of communication within an organization.

We will draw on our over 40 years of experience serving employers to help your organization find the benefits it needs and offer open enrollment support. Contact us today.

This blog is intended for informational and educational use only. It is not exhaustive and should not be construed as legal advice. Please contact your insurance professional for further information.